All in one piece
Welcome ECOFIRE PLACES USA
After many years of work with Architecture and Decoration, Rossana Nogueira and Marcelo Kzan introduced in Brazil an innovative concept in fireplaces, coming from Europe in 2009.
The Portable and Ecological Fireplaces…
At first the idea was only to serve project clients, but the product enchanted the market. They then resolved to embrace and develop this new concept and work only with Ecological Fireplaces.
A great challenge...
That is how ECOFIREPLACES was born.
Pioneers of the system in Brazil and South America, and constantly researching solutions for demanding customers, they introduced the concept with the commitment to offer the best. So the first step was to create an information platform comprised of handling and instructional videos, user manuals, spec sheets and technical information on adaptation of materials and finishes, Know-how acquired over the years working in the architecture and decoration fields.
ECOFIREPLACES fireplaces have become an icon in the Brazilian and International markets as a reference in quality, heating, ecological compromise and respect to customers.
The exclusive design of its products, developed by Rossana and Marcelo, allied to the quality of the products and service, make of ECOFIREPLACES, a modern and revolutionary company, being approved by the best professionals, real estate companies and demanding and special clients.
Always innovating, now, they launch IN EXCLUSIVITY THE COLLECTION FOR THE AMERICAN MARKET.
We invite you to discover…
Rossana & Marcelo
Always concerned about preserving the environment, ECOFIREPLACES focus on sustainability in different ways:
We re-utilize many materials as:
RUSTIC DEMOLITION RAILWAY SLEEPER WOOD, PICKED UP FROM OLD RAILROAD TRACKS
CROSSARMS SECTIONS FROM OLD WOODEN ELECTRIC POLES
OLD WOOD CONSTRUCTION ANCHORS AND SCAFFOLDS
DISCARDED WOOD FROM CONSTRUCTION SITES
OLD, DISCARDED AGRICULTURAL PLOW DISKS
SELECTIVE GARBAGE COLLECTION, DIRECTING REMNANTS TO THE RIGHT RECYCLING POINTS
ALL OF OUR PACKAGING BOXES ARE MADE OF RECYCLED MATERIALS
UTILIZATION OF PRODUCTS AND MATERIALS SUPPLIED ONLY BY COMPANIES CERTIFIED IN ENVIRONMENTAL CONTROL
These sustainability efforts guide our transformation of otherwise polluting materials, into unique design pieces, allowing us to collaborate in the improvement of the quality of life in our planet and the preservation of its natural resources
In our quest for the minimum impact on the Ecosystem, we rely our actions on:
Positive attitudes and in search of the ecological balance, we indicate the use of bioethanol, a renewable source fuel, with minimum carbon emissions, to be burned in our fireplaces.
Avoiding the use of electric energy, gas, or fossil combustibles or even wood burning. Helping there to preserve the planet ozone layer.
Using electrostatic painting in bases and accessories, an ecological method that does not use solvents.
Using adhesive ribbons with natural rubber and inks.
Decreasing the consumption of paper and reusing the previously used.
Promoting recycling of waste materials.
SMALL ACTIONS FOR A BETTER PLANET
Handling & Safety
Because it is a product that produces fire, pay close attention to the processes. Before lighting, watch the handling video on our website, on the useful information page, and go to the link: https://www.ecofireplaces-usa.com/technical-information. Play the DVD that comes with the product and read the printed Handling Manual. If you have to refuel, allow the piece to cool for half an hour, so you do not risk starting the fire in the measuring cup or funnel, causing an incident. The initial and final flames are light blue in color. After 15-20 min, it will turn orange-yellow. The longer it is on, the more intense in color it stays.
The initial or final flame may become imperceptible, in bright light or in the sun, be careful not to cause any incident. Observe and check for any flame before handling.
After lighting do not transport the fireplace. Keep it in place or turn it off to re-locate it. Wait for it to cool down and then restart the process in the desired location. We do not recommend lighting cigarettes / papers / toothpicks or any other product from the burner, so as not to be at risk of any physical or material incidents. Do not place any type of food inside the burner. Use only bioethanol, so as not to impair the proper functioning of your burner. Do not allow children to light and/or handle the bioethanol or the burner. Avoid lighting when you have too many children in the room, even if accompanied by adults. Be careful not to leave near the flames or the burner, organic materials that can catch fire easily. Materials such as fabrics, wallpapers, blinds, sofas, armchairs, shawls, scarves, duvets, clothes, hair, fine woods, etc. should be kept at a minimum distance of 35” from the flames. The flames usually rise on average 25” and circulate around 25” in diameter. In the use of fireplaces in outdoor areas, when finished, always place the cover, for the protection of rain, insects, leaves, etc. On days of heavy rain, try not to ignite outdoors, so that water does not get inside the burner, and you will be forced to perform an unexpected maintenance.
1. Assemble all parts exactly as shown on the attached DVD or on the ECOFIREPLACES website.
2. Use the measuring cup to measure the appropriate amount of Bioethanol. Each burner has a specific capacity. Consult the manual before use.
3. Place the funnel into the burner.
4.Pour the fluid from the measuring cup and wait until there are no more drips.
In the event of liquid dripping off the burner, dry immediately with a cloth before lighting.
Since Bioethanol may stain the surface where it falls, use caution.
6. Be careful not to splash fluid onto the rocks or glass (for appliances that include glass parts). In this event the rocks may produce smoke and the glass may crack on ignition.
7. Never use matches or papers to light the burner. They may produce smoke or soot.
8. Never use the igniter to light the bioethanol directly, always use the stem tip or damper. The igniter contains gas and may cause combustion at its base.
9. Preferably use the metal rod dipped in the Bioethanol for lighting.
Light the tip of the stem and touch the bioethanol inside the burner.
Do not shake the stem to extinguish the tip while the flame is still burning (it will go off by itself).
10. The flame turns yellow in 15/20 minutes.
11. To refill the burner expect to cool for at least 30 min.
12. Do not smoke while handling the fuel.
13. Keep children and pets away when performing this procedure.
Ecofireplaces fireplaces are of exceptional quality, are products imported from Europe developed for safe residential burning, which is why the parts do not require maintenance (provided all handling items are respected).
Always use BIOETHANOL, special ethanol developed exclusively for use in fireplaces that do not produce smell, smoke or soot, the fireplace will not require any maintenance, since internally it has a blanket that absorbs the product used.
Ecofireplaces is not liable for damages caused to health or to the units by use of other types of fluids.
There is a natural wear by chemical reaction of the inner grid, which holds the blanket. This grid will not require maintenance either.
Use with unsuitable fuel, as well as producing smoke and odor, requires replacement of the ceramic wool sponge. In this specific case, the owner must contact the company directly via website ECOFIREPLACES, to know the procedure to be taken and the costs for the specific maintenance.
Therefore we recommend that you use only Bioethanol for the lighting of the fireplace. Never use Ethanol from Petrol Stations (they are unsuitable for burning in fireplaces, highly toxic and harmful to health).
Never roast marshmallow or any other type of food in the fireplace, as it may fall inside the cookware and thus cause smoke / smell, resulting in the likely need for service and maintenance.
Therefore, the only maintenance required is EXTERNAL cleaning fireplace.
Cleaning recommendations are as follows:
1- Every 2 out of 3 times of the use of the fireplace, apply WD-40 only on the surface of the burner.
2 – Use only a dry cloth on the inside.
3 – It will not be necessary to change the inner mat, provided that Bioethanol (special ethanol developed exclusively for use in fireplaces) is used.
4 – Do not use abrasives for cleaning.
5 – Do not use any type of product for internal cleaning.
The warranty for ECOFIREPLACES fireplace (against manufacturing defects) is one (1) year from the purchase order.
The Warranty is no longer valid :
1 - When the unit is delivered at construction site (improper use, such as a template, for example, or even loss of the KIT that accompanies the fireplace) may occur. Using the burner as a template can scratch the piece or bend the drawer or even harden the inner blanket, by excess dust from marble / plaster / wood, etc.
2 - Misuse of other combustible products (kerosene, vodka, sake, gasoline) except bioethanol recommended for burning.
3 - Use of food to bake or even put food inside (marshmallow, peanut, others).
4 - Use of aromas, essences, woods, candles, wax pencils, toys.
5 - Use of abrasive or cleaning products.
6 - Lack of protection (cover) against insects, leaves, rain and water.
Delivery will be by carrier and freight will be charged separately.
Preparation for delivery
It is the responsibility of the customer to ensure that all items of his purchase pass through any access point, such as: gates, doors, stairs, hallways and elevators.
Please refer to the packaging dimensions.
Receiving your Ecofireplaces
When you are notified that the item(s) are ready for delivery, we ask that you receive it within 30 days.
At the time of purchase, please notify Ecofireplaces of any special requirements necessary to ensure a successful delivery. This includes: specific times, restricted delivery times due to local laws, access to locked entrances, insurance for high-rise buildings and condominiums, multiple flights of stairs and elevator reservations, among others. Note that these items will be added in the freight amount.
On the day of the delivery
All our fireplaces are portable and may be delivered at your front door.
Please note that the fireplaces will not be unpacked and will not be handled for demonstration.
We ask that you inspect all items included in the order upon receipt.
An authorized individual must be at home during the scheduled delivery to accept and inspect the items and sign the delivery receipt.
In case of any imperfection observed at the time of delivery, Ecofireplaces will replace the item if it is still in stock and within a period of up to 30 business days. Otherwise, a refund will be made.
Larger, heavier or fragile items cost more to transport and handle and require additional delivery support, thus incurring a surcharge. This additional charge will be informed and requested approval prior to shipping.
If you are not completely satisfied with your purchase, please contact ECOFIREPLACES to return or exchange your product only USA.
Returns or exchanges will not be accepted in case when fireplaces have been lit up (used with non recommended fuel), are not in their original packaging or have been improperly handled.
After delivery of the product to Ecofireplaces, the item will be inspected for evaluation and eventual exchange. Any credits or refunds will be issued at the purchase price.
Any taxes collected will not be refunded and any taxes generated by the exchange will be applied.
Delivery rates are non-refundable, except in cases of manufacturing defects or transportation damage.
ECOFIREPLACES reserves the right to refuse returns or exchanges of items that are not in such new condition due to damage caused by improper use.
The fireplaces purchased in clearance are considered Special Sale items and cannot be returned or exchanged.
For all orders canceled prior to shipment of items, no delivery fee will be charged and deposit will be refunded.
If the order has already been sent, the delivery and return rates to Ecofireplaces will be considered according to the Return Policy.
If you decide to cancel a return and keep the item after the reimbursement has been issued, we will charge your credit card for the refund amount issued.
Prices and Information Exemption
Our goal is to provide accurate prices, delivery rates and be transparent with all other information.
All prices are in US dollars and subject to applicable taxes, in accordance with state and local laws.
Availability, pricing and delivery rates are subject to change.
There may be errors in the prices, descriptions or images of certain goods; and we reserve the right to restrict requests for such items and to correct any errors, inaccuracies or omissions.
"To talk about Ecofireplaces, it's not only talking about a succesful partnership, but also about Customer Service, extensive assortment of products, innovation and an enormous interest in sustainability." @kalilferrepaisagismo
"We find perfect the use of the Ecofireplaces Fireplaces together with the pieces of furniture. The possibility of giving them a wardrobe that fits the design is infinite..." @robertocimino and @nelsonamorim
"We keep in our ancestral memory the fascination with fire. When it was discovered, fire became a treasure, symbol of power, survival and protection, it was seen as a sacred magician. In Greek mythology, Goddess Hestia, represented by the fireplace, was worshiped as the guardian of the home, (she guaranteed the familiar serenity, the coziness). These symbologies are preserved in our imagination to this day. Fire is a welcoming icon and the fireplace invites to introspection." @sandecor